Monitoring and reporting on the health and availability of the messaging environment can be challenging, time-consuming, and resource intensive without an effective management product. ExRay allows you to monitor your Xecuritas hosted Exchange email; you always have a window into the health of your email system.
ExRay is included with all our solutions bundles at no additional charge.
Benefits of ExRay
-
Increased ability to recover connection with GroupWise automatically
-
Ability to send SMTP alerts during infrequent polling periods
-
Real-time monitoring of internal and critical external links/routes
-
Reporting on service availability, delivery times, up-time, response times, and SLAs
-
Early detection and alerting for multiple members of the IT team via email, pager, or cell phone
-
Email availability reports that can be made available through a dynamic Web interface
-
Customizable, comparison reporting on email routes and groups of routes over time
-
Quick implementation and ease of use
Reporting
ExRay not only monitors the health of the messaging environment, but also generates real-time reports that provide valuable insight into how the email system is performing. ExRay allows managers to provide realistic SLAs based on accurate trends and dramatically reduces the time required to effectively administer the system.
Types of Reports
Health Summaries – Provides status and summary information about each link/route.
Problems – Highlights the most significant problems, including the least reliable routes, the slowest routes, and longest recovery period.
Service Level Agreements (SLAs) – Provides a flexible way to define and monitor SLAs, including percentage availability, average delivery time, and number of outages.
Trends – Shows how the quality of email service changes over time according to multiple criteria.
Comparisons – Allows the easy comparison of one or more routes. Any number of routes can be compared over different time periods or against each other during the same time period. This information is great for managing an upgrade to the latest email system version.
Reporting Capabilities
Web-Based – Easily accessible, individual reports can be made available for public access or can be restricted to logged-in administrators and managers.
Report Distribution – Each report can be viewed on screen, printed, published to the Web, or exported as a comma-delimited data file.
Customizable – Selected users can change and save the default settings for each report.